Getting Started is Simple
Talk to Grace
Talk to Grace
Tell Grace what you or your loved one need — in your own words. Grace listens, asks gentle questions, and understands your care preferences.
Get Personally Matched
Get Personally Matched
Grace reviews your needs and connects you with a handpicked carer who fits your situation best. You'll receive a personalised email with everything you need to set up your first chat.
Meet & Interview Carers
Meet & Interview Carers
Meet your matched carers for an informal chat to see who feels right.
Start Receiving Care
Start Receiving Care
Once you've chosen your carers, Grace helps you stay organised — with simple tools to manage visits, payments, and ongoing communication in one place.
How does Grace match families with carers?
Grace speaks with both families and carers to truly understand what each person needs. Families share their loved one's routines, preferences, and personality, while carers talk about their experience, approach, and the kind of people they connect best with. Grace then thoughtfully matches both sides — so every introduction feels natural, personal, and right.
The Team Behind the Scenes
We combine technology and compassion to help families find high-quality, trusted care.
Grace was built by a small team who understand the challenges of finding the right care. We've experienced it firsthand — which is why we created a platform that listens, understands, and connects families with carers who truly fit.
Frequently Asked Questions
All carers are DBS-checked and asked to provide professional references, which we follow up on. We also verify relevant certifications to ensure you're matched with trusted, qualified professionals.
Absolutely. Grace helps arrange calls or in person meetings so you can meet your matched carers and decide who feels right for you and your family.
Getting matched with Grace is free. You only pay a small one-time fee (15% of the carer's first-year cost) once you hire a carer.
The employment relationship is directly between you and your chosen carer. Match with Grace helps bring you together — offering support along the way with things like contracts and invoicing, to help start your journey smoothly.
Once you've chosen your carer(s), Grace helps you stay organised — with simple tools for visits, payments, and communication.
We're currently serving families across the UK, with plans to expand further soon.